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      GoSprout Technical Requirements & Setup Guide

      Everything you need to know to run GoSprout smoothly — from system specs to integrations.

      GoSprout Technical Requirements

      GoSprout is a secure, cloud-based platform designed to run without complex local installations.

      To ensure the best experience for all users — administrators, employers, educators, and learners — please review the following requirements.

      1. Supported Devices & Operating Systems

      • Desktop & Laptop Computers

        • Windows 10 or later

        • macOS 11 (Big Sur) or later

      • Mobile Devices (via GoSprout App)

        • iOS 15 or later (iPhone & iPad)

        • Android 10 or later (phones & tablets)

      2. Browser Requirements

      For the best experience, use the latest version of one of these supported browsers:

      • Google Chrome (recommended)

      • Microsoft Edge

      • Mozilla Firefox

      • Safari (macOS & iOS)

      Tip: Enable JavaScript and cookies for full functionality. Disable browser extensions that block scripts or cookies, as they may interfere with GoSprout features.

      3. Internet Connectivity

      • Minimum: 5 Mbps download / 2 Mbps upload

      • Recommended: 15 Mbps+ download for real-time video, file uploads, and dashboard analytics

      • Wired connections are preferred for administrative functions; stable Wi-Fi is fine for apprentices and mentors in the field.

      4. Integration & API Support

      • Built-in Integrations (optional but recommended):

        • Learning Management Systems (LMS) — e.g., Moodle, Canvas, Blackboard

        • Payroll Systems — e.g., ADP, Paychex

        • CRMs — e.g., Salesforce, HubSpot

      • API Access: Available for enterprise accounts to connect GoSprout with existing HR, ERP, or training systems.

      • Single Sign-On (SSO): Supports SAML 2.0 and OAuth2 for Microsoft Azure AD, Google Workspace, and Okta.

      5. File & Media Support

      • File uploads accepted: PDF, DOCX, XLSX, CSV, MP4, JPG, PNG

      • Maximum file size: 25 MB per file (larger uploads available upon request)

      6. Security & Compliance

      • SOC 2 Type II audited

      • Data encryption: AES-256 in storage, TLS 1.2+ in transit

      • Compliant with FERPA, COPPA, CIPA, and relevant state/federal apprenticeship data retention rules (minimum 5 years)GoSprout+General+Overvi…

      • Role-based access controls for admins, employers, mentors, and apprentices

      7. Mobile App Access

      • Available in the Apple App Store and Google Play Store

      • Supports offline entry for OJT hours and competency checklists, which sync when reconnected to the internet 

      8. Support & Maintenance

      • Customer Support: Email, chat, and phone during business hours (M–F) & various support tiers available 

      • System Maintenance: Regular updates are performed outside of peak usage hours; users are notified in advance

      • Third-Party Audits: Annual security and compliance audits to ensure data safety